CSR

Views: 440 | Apply Before: 2 weeks 5 days from now
Basic Job Information
Job Category : Customer services/ Public relation
Job Level :

Senior Level

No. of Vacancies :

1

Employment Type : Part Time
Job Location : Kathmandu,Nepal
Offered Salary :
Rs. 15,000.00 - Rs. 20,000.00
Apply Before(Deadline) :
Aug 28, 2020 (2 weeks 5 days 21 hours from now )

Job Specification
Education Level : Bachelor Degree
Experience Required :
Greater than 2 Years
Other Specification
  1. Must aave Bachelor Completed

  2.  Minimum 1 years experience in related fields

  3. Need to assist customer via Social Media, phone call
    Good command in english Written and speak
    Good skill in Content Writing
    E-commerce product upload and ecommerce handling
    Good skills Photoshop prefered

  4. There are two shift

  • Evening: 2 to 10 pm

  • Morning: 6 am to 2 pm


Job Description

  1. Maintaining a positive, empathetic and professional attitude toward customers at all times.

  2. Responding promptly to customer inquiries

  3. Keeping records of customer interactions, transactions, comments and complaints.

  4. Communicating and coordinating with colleagues as necessary.

  5. Providing feedback on the efficiency of the customer service process.