Customer Executive

Views: 1976 | Apply Before: 1 week 4 days from now
Basic Job Information
Job Category : Customer services / Advertising
Job Level :

Senior Level

No. of Vacancies :

1

Employment Type : Full Time
Job Location : Kathmandu,Nepal
Offered Salary :
Negotiable
Apply Before(Deadline) :
Aug 20, 2020 (1 week 4 days 21 hours from now )

Job Specification
Education Level : Bachelor Degree
Experience Required :
Greater than 3 Years
Other Specification
  1. Must have Bachelor/ degree at medical eqvivalent fields
  2. Excellent verbal and written communication skills
  3. Minimum 3 years in related fields 
  4. Good team working skills.
  5. Well-presented, tactful, and polite.

Job Description

  1. Handling patients, referral sources, and administrative department inquires
  2. Entering patient information into a customer information system
  3. Follow-up with doctors and nurses to obtain necessary information to complete patients’ records
  4. Ensuring customer satisfaction and assisting them with issues/concerns related to their health
  5. Serving as a backup when other employees are out due to absent staff members
  6. Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers