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Balwatar
Open Website

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Education Degree	:	Bachelor Degree
Education	:	Bachelor's Degree in Relevant field
Experience	:	greater than

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Qualifications:

• Education: Bachelor’s degree in Management, or a related field. 
• Experience: Minimum of 2-3 years of experience in a supervisory role, preferably in ISP Sector.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Strong organizational and multitasking skills.

Knowledge:

• Understanding of branch operations and industry regulations.
• Knowledge of sales and marketing principles.

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Roles and Responsibilities:

• Supervise and lead a team of employees, providing guidance, training, and support.
• Conduct regular performance evaluations and provide constructive feedback.
• Maintain high levels of customer satisfaction by addressing customer inquiries and resolving issues promptly.
• Implement strategies to improve customer service and retention.
• Contribute to the development of business strategies and goals.
• Identify opportunities for growth and improvement within the department.
• Collect and analyze trends in pricing and customer requests for special services in different business zones.
• Prepare agreements adhering to the company's terms and conditions and follow up on customer contracts and payments.
• Design solutions that align with customer’s business requirements in collaboration with internal sales and sales support departments.
• Develop and maintain relationships with customers and identify new business opportunities within their firms.
• Analyze customers' needs and recommend feasible solutions that optimize value and resources for both the customer and the company.