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Balwatar
Open Website

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Education Degree	:	Intermediate
Education	:	+2 Complete or Bachelor's running
Experience	:	Fresher can Apply

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Requirements & Qualifications:

• Strong communication and problem-solving skills
• Proficiency in sales techniques
• Customer service orientation
• Ability to work effectively in a team
• Attention to detail and accuracy
• Proactive approach to engaging customers and resolving issues
• Flexibility in handling changing priorities and duties
• Reporting skills for daily sales reports
• Positive attitude and ability to maintain a positive working environment
• High school diploma or equivalent, previous experience preferred

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Roles & Responsibilities: 

• Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
•  Meet personal/team qualitative and quantitative target
•  Must possess and be able to demonstrate strong influencing and closing skills.
•  Deal with clients via phone/mail/social media/SMS Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed
•  Follow up lead prospects and convert them into confirmed bookings through outbound Calls
•  Re-gain our customer by following up on the suspended list.
•  Taking feedback from our existing subscribers regarding our services through outbound calls
•  Assist customers with any Sales issues with any services and escalate any un resolved issues to Team Leader (TL) appropriately.
• Receive and disseminate accurate information
• Problem escalates to relevant departments.
• Perform duties as per Sales requirements
• Build sustainable relationship and engage customers by taking extra miles
• Interdepartmental co-ordination with proactive feed backs
• Prepare daily sales report
• Perform duties as per assigned by immediate Mentor, Supervisors and HOD
• Build and maintain a positive working environment that attracts and retains high-quality staffs.